Description
Summary of Duties: Financial Assistant is the primary interface between MMED and the general public and ratepayers. Financial Assistants must be an exceptional communicator with the public regarding all matters of electrical service. All Financial Assistants are cross trained to perform multiple functions and to undertake those responsibilities when necessary. The work involves customer billing, collections, accounts payables, accounts receivable and other areas of the MMED operations.
Supervision Received: The Financial Assistant works under the direct supervision of the Business & Finance Manager.
Supervision Exercised: None
Minimum Qualifications:
Education: A Bachelor’s Degree in Business or a related field preferred.
Experience: A proven successful work history dealing with customers in a service oriented atmosphere is required.
Licenses/Certificates: Valid driver’s license is required.
Knowledge/Abilities/Skills: Exceptional computer and database skills and familiarity with word processing and spreadsheets required. Excellent verbal and written communications skills as well as ability to prioritize and multitask when dealing with multiple customers simultaneously. Able to show a proven successful work history dealing with customers with tact and diplomacy is required.
A comprehensive understanding of the job duties is available within the Financial Assistant job description. A copy of which is available at www.MansfieldElectric.com under the "Careers" tab.
Shift: Monday, Tuesday, Thursday 8am-4pm; Wednesday 8am – 8pm and Friday 8am – 12noon
Salary Range: This position is covered by a collective bargaining agreement. The salary range is currently $29.81 to $38.15. Effective July 1, 2025, the salary range will be $31.30 to $40.06 per hour for a 37.5 hour work week. This position is eligible for overtime.
Please submit a letter of interest, resume, or other documents indicating your qualifications before 3:00pm on Friday, June 06, 2025 via email to: landerson@mansfieldma.com or Laurie Anderson, Office Administrator, Mansfield Municipal Electric Department; 125 High St # 1; Mansfield, MA 02048
Mansfield Municipal Electric Department is an equal opportunity employer.