Customer Service Leadership Program

NEPPA is pleased to partner with Pryor Learning Solutions, Inc. to revitalize the Customer Service Leadership Program: Delivering Exceptional Customer Service being held Tuesday, March 22, 2022 at NEPPA’s Training Center (Littleton, MA).

Every person in an organization has the ability to make a positive impact on customer relations. This Program will help train yourself, your staff, and your organization to rise to a level of service excellence through leadership.

Upon completion of the Program, participants are awarded a Certificate of Completion.

Who Should Attend

This interactive Program is designed for anyone who interacts with external and internal customers, especially:

Receptionists

Customer Service Representatives

Technical Support Staff

Sales & Marketing Staff

Supervisors & Managers