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NEPPA’s Customer Service Virtual Roundtable: Breakouts!

January 12, 2022 @ 9:00 am - 12:30 pm EST

No conference this year?  No problem!  Join NEPPA’s Customer Service Subcommittee for a virtual roundtable covering hot topics in the Public Power industry.  Members will meet in small groups to share insights into best practices, discuss current programs and help provide tools for the future!

Who Should Attend?
This course is suitable for anyone new or established in Public Power that works with customers including: 

-General Managers
-Business/Office Managers
-Customer Service Managers, Supervisors, Representatives
-Anyone looking to get a better understanding and/or fresh ideas Customer Service  

 

Agenda

Wednesday, January 12, 2022

9:00-10:00 am    Breakout Round Table Session
10:15 – 11:15 am   Breakout Round Table Session
11:30 – 12:30 pm  Wrap-up Webinar (All Participants)
12:30 pm   Adjourn 

Registration – opening soon

Cancellations

 Cancellations are accepted until Thursday, October 15, 2020. Substitutions may be made at any time.

 

Cancellations
Cancellations are accepted until Wednesday, December 15, 2021. Substitutions may be made at any time. 

Questions?
Please contact events@neppa.org or call the office at (978) 540-2200.

Details

Date:
January 12, 2022
Time:
9:00 am - 12:30 pm EST
Event Category:

Venue

Virtually

Organizer

NEPPA
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