No conference this year? No problem! Join NEPPA’s Customer Service Subcommittee for a virtual roundtable covering hot topics in the Public Power industry. Members will meet in small groups to share insights into best practices, discuss current programs and help provide tools for the future!

Who Should Attend?
This course is suitable for anyone new or established in Public Power that works with customers including:

-General Managers
-Business/Office Managers
-Customer Service Managers, Supervisors, Representatives
-Anyone looking to get a better understanding and/or fresh ideas Customer Service

Agenda

Wednesday, January 12, 2022

9:00-10:00 am Breakout Round Table Session
10:15 – 11:15 am Breakout Round Table Session
11:30 – 12:30 pm Wrap-up Webinar (All Participants)
12:30 pm Adjourn

Registration fee

Members:  $25.00
Non-Members: $45.00

Registration NOW Open

Cancellations
Cancellations are accepted until Wednesday, January 5, 2022. Substitutions may be made at any time.

Questions?
Please contact events@neppa.org or call the office at (978) 540-2200.