Managing Conflict Course

This in-person, instructor-led program will be presented in one full-day session being held Tuesday, December 10th from 9:00 am – 3:00 pm at the NEPPA Training Center (200 New Estate Road, Littleton MA 01460).

NEPPA has partnered with Robert J. Awkward, Ph.D., from Framingham State University, to provide high-caliber leadership training in the area of conflict management. Dr. Awkward’s progressive, diverse and successful human resources experiences in varied industries, and in academia, makes him an invaluable resource on this topic. This course will build an understanding of the nature and common causes of conflict, as well as strategies to manage it. It highlights escalation, de-escalation and the conflict and negotiation process.

Registration

To register, please click the button below. Upon completion of the Program, participants will receive a Certificate of Completion from NEPPA. Registration fees include coffee and lunch. If you have any dietary restrictions or considerations, please make note on your registration.

Registration fees are as follows: 

NEPPA Members: $289
Non-Members: $585 

Cancellation Policy

Cancellations are accepted until Tuesday, November 26th (two weeks prior to the start of the class). Substitutions may be made at any time prior to the start of the class.

Questions?

Please contact training@neppa.org or call the office at (978) 540-2200.