Supervisory Skills Program

NEPPA has partnered with Robert J. Awkward, Ph.D., Framingham State University, in a high caliber supervisory and leadership training in-house for the Supervisory Skills Program.


Dr. Awkward will take participants through the Cycle of Performance Change process to create an environment that allows transformation to happen.


In Dr. Awkward Supervisory Skills program, participants are constantly reflecting on how utilizing the skill or tool would positively impact themselves and their organization. From the very beginning, participants are encouraged to identify the changes they desire and, more specifically, the behaviors they are seeking to change or improve. They are then asked to imagine the specific results they will achieve because of these new behaviors.

2023 NEPPA Supervisory Skills Program Agenda

Who Should Attend

This program is designed for:

>General Managers
>Team Leaders
>Emerging Leaders
>Project Managers

Course Overview

The Supervisory Skills Program is designed to equip existing and emerging leaders with the tangible skills to better manage themselves, their teams, and their organization.

This live, instructor-led, virtual program will be presented in two – 6-hours  sessions being held September 25 – 26 from 9:00 am – 3:00 pm each day. Participants begin the Program gaining a deeper understanding of themselves and how to communicate and lead throughout an organization. And teaching some core values of Accountabilty, Communication, and Respect.

Topics include:

  1. Self-Awareness
  2. The Four Main Duties of a Supervisor 
  3. Delegating and Holding People Accountable 
  4. The Importance of Copmmunicating Effectively 
  5. Building Trust, Credibility & Respect 
  6. Motivational Theories
  7. Coaching as a Form of Communication 
  8. Creating High-Performance Te4ms 
  9. Real-life Scenarios


To register, please visit the Program’s page at Upon completion of the Program, participants will receive a Certificate of Completion from NEPPA.

Registration fees are as follows:
NEPPA Members $545 
Non-Members $795


Cancellation Policy

Cancellations are accepted until Monday, September 4th (or three weeks prior to the start of the class). Substitutions may be made at any time prior to the start of the class.


Please contact or call the office at (978) 540-2200.

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