Tactical Tuesday – January
Tactical Tuesday webinars are held on the second Tuesday of each month from 2:00pm – 3:00pm, virtually through Zoom. They are free to NEPPA members. Each month a different industry professional will present on a relevant public power topic, with opportunties to ask questions.
Presenter:
Holly Baird, Owner & Director of Utility Accounts
Katie Barkley, Owner & Director of Innovation
for Milepost
Topic:
Utility Program Optimization:
Aligning Impact, Operations, and Strategy
Description:
In this webinar, Holly Baird and Katie Barkley from Milepost will share how treating your utility program like a business can lead to better performance, smarter investments, and deeper customer alignment. You’ll learn a practical framework built around three core pillars: Customer Desirability, Program Operations, and Organizational Alignment, to help you reflect, assess, and strengthen your program’s impact.
About Milepost:
Milepost specializes in the human side of energy to make technical solutions work. Through integrated Program Design & Optimization, and Stakeholder Engagement, Milepost ungineerers™ build trust among utilities, energy programs, and the communities they serve, enabling them to solve energy challenges more effectively and with broader support.
