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Customer Service: Electricity 101 & Customer De-Escalation
Customer Service: Electricity 101 & Customer De-Escalation
2024 Customer Service Training January 25, 2024 (8:00 am - 2:30 pm) | NEPPA Training Center NEPPA will be having a training on Understanding the Inner Workings of Electric Distribution and Operations for a Customer Service Representative & Using Verbal De-Escalation Techniques - Dealing with Customer and Public Interactions, Thursday, January 25, 2024 hosted by […]