Description
The Town of Danvers is accepting applications for a Customer Service/Accounts Payable Specialist in our DPW Business Division. Under the general direction of the Business Manager and/or their designee, this position is responsible for performing a wide variety of accounting, financial, payroll, billing, permitting, customer service, and administrative support functions for multiple municipal divisions and operations, including but not limited to Electric, Streets, Equipment, Water/Wastewater, Facilities, and Business Division functions. This position requires examining, analyzing, and evaluating facts and circumstances surrounding individual problems, situations, or transactions and determining actions to be taken within the limits of standard or accepted practices. Contacts are primarily with co-workers, vendors, and the public. Interactions involve frequent tactful explanation, discussion, or interpretation of practices, procedures, regulations, or guidelines to render service, plan or coordinate work efforts, resolve operating problems, or assist dissatisfied customers. This position also has access to limited sensitive or confidential records that require appropriate handling in accordance with established protocols.
This position works 35 hours per week. Monday-Wednesday 8am-4pm, Thursday 8am-7pm and Friday 8am-12pm. This is a union position with a pay scale starting at $30.75/hourly, and the ability to move through the scale (via step system) to the max step at $39.98/hourly. Hiring rate DOQ.
To apply, please send a Town application, resume, and cover letter to the Human Resources Department, by email to employment@danversma.gov, or by mail to Town Hall, 1 Sylvan Street, Danvers, MA 01923. You can also apply online in the upper right corner of the posting.
Applications will be accepted until the position is filled, with first review of applications on October 2, 2026.