This in-person, instructor-led program will be presented in one full-day session being held Thursday, March 6th from 9:00 am – 3:00 pm at the NEPPA Training Center (200 New Estate Road, Littleton MA 01460).

NEPPA has partnered with Robert J. Awkward, Ph.D., from Framingham State University, to provide high-caliber leadership training focused on communication techniques essential to good management. Dr. Awkward’s progressive, diverse and successful human resources experiences in varied industries, and in academia, makes him an invaluable resource on this topic. This course will cover understanding the nature of communication as well as strategies to master it, highlighting real life experiences using an interactive approach. 

Who Should Attend

This program is designed for:

• General Managers
• Directors
• Supervisors
• Team Leaders and Emerging Leaders
• Administrative Professionals
• Project Managers

Topics Covered

• The Communication Process
• Types of Communication
• Characteristics of Successful Communication
• Communication Barriers
• Media Richness
• Communication Styles

Registration

To register, please click the button below. Upon completion of the Program, participants will receive a Certificate of Completion from NEPPA. Registration fees include coffee and lunch. If you have any dietary restrictions or considerations, please make note on your registration.

Registration fees are as follows:

NEPPA Members: $289
Non-Members: $585 

Cancellation Policy

Cancellations are accepted until two weeks prior to the start of the class. Substitutions may be made at any time prior to the start of the class.