Join NEPPA’s Customer Service Subcommittee for a virtual roundtable covering hot topics in the Public Power industry. Members will meet in small groups to share insights into best practices, discuss current programs and help provide tools for the future!
-Customer Service Managers, Supervisors, Representatives
-Anyone looking to get a better understanding and/or fresh ideas Customer Service
Click here for printable flyer
Wednesday, June 14, 2023
Agenda details are still being finalized and are therefore subject to change, breakout rooms will be available based on attendance. If you have not received an email with the Zoom link, please contact email@example.com.
9:00 am – 9:45 am Difficult Customers
9:45 am – 10:30 am Collections
10:30 am – 10:45 am Break
10:45 am – 11:30 am Electrification and Solar Power
11:30 am – 12:00 pm Stress Management
12:00 pm – 12:30 pm Potpourri/Wrap Up
12:30 pm Event Adjourns